To lead on the brokerage of services on behalf of residents who have specific social care needs, using expert knowledge of client groups, systems, care markets and negotiation skills to ensure that appropriate, value for money care is commissioned. To manage and support junior staff. To manage and support junior staff. To ensure referrals for discharges from hospital are facilitated in a responsive way to the targeted timeframes of the NHSE guidance (7 days a week, 8am – 8pm) and within 3 hours of a resident becoming optimised for discharge. To respond in a timely way to community referrals to source and purchase appropriate settings to meet the needs of the residents
Work closely with others to support/Manage the development and delivery of improvements in processes and procedures.
Provide authoritative advice, guidance and support to colleagues, customers and stakeholders. Respond to and investigate enquiries / escalated complaints.
NOTE- we do not provide sponsorship