Organisation: Leicestershire County Council
Work Location: Various, Leicestershire
Worker Category: Hybrid, office based up to 3 days per week
Working Hours: 37 hours per week
Contract Type: Fixed Term, 12 Months (Until 31/03/26)
Closing Date: 17/07/2025
Salary: £27,717 - £33,294 per annum (pro rata for part-time)
Are you looking for a rewarding career where you can make a difference to the lives of adults in Leicestershire? Are you passionate about promoting independence?
About the Role
As a Community Support Worker, you will meet with individuals, families and carers to connect and listen, and where necessary undertake an assessment under the Care Act 2014. Where there is an eligible need, you will devise a plan for how the person can access the support they require, this may be connecting with their local community, referral to other agencies or providing services to support their unmet need. Where necessary, you will identify and report potential safeguarding concerns, consider mental capacity, and other high-risk situations where a person’s safety or liberty may be at risk. Your team will have an office base and can work in a hybrid way. You will undertake visits to people in their own homes, in a hospital setting or wherever the person feels most comfortable to meet you.
We have vacancies in the following teams:
- Mental Health Hospitals Team
- MSOP (Mental Health Services for Older People)
To find out more about what it’s like to be a Community Support Worker, please see Katie’s story here.
We are passionate about developing your career in social care.
As a Grade 8 Trainee Community Support Worker, you will be in your first CSW role and will be expected to develop experience, knowledge and skills, complete your Learning and Induction Programme and undertake your duties with support and supervision.
As a Grade 9 Community Support Worker, you will be expected to have sufficient experience, knowledge and skills to manage your workload under supervision, to deliver a high-quality, person-centred, accountable statutory social care. This includes demonstrating competency in undertaking Care and Support Assessments, Mental Capacity Assessments and making Best Interest decisions.
As a Community Support Worker, Leicestershire County Council offers further opportunities to develop your career in Adult Social Care, such as the opportunity to apply to undertake a Social Work or Occupational Therapy Apprenticeship and routes into leadership roles.
Please click here to see the CSW career progression plan.
A DBS enhanced check for a regulated activity is required for this post.
You will require a valid full driving licence or access to a vehicle for this position.
About You
To apply for the CSW post, you must:
- Hold a Level 2 in Maths and English
- Have relevant experience of working with adults in a social care setting and of working with other agencies within a fieldwork environment.
- Understand the need to undertake need and risk assessments and the issues/needs that adults and their families/carers may have.
- Have a good understanding of social care organisations and their roles and responsibilities as part of the wider community and voluntary sector.
- Be a confident communicator who is skilled in negotiation, persuasion, assertiveness, and conflict management, and able to build effective working relationships.
- Be able to recognise the limits of own accountability and responsibility, and to seek appropriate support and advice when required.
- Be able to manage a caseload and work to clear objectives.
We would also expect you to share our commitment to our values and will ask you to provide evidence when you have demonstrated them during the interview process.
Interested in Flexible Working?
We are keen to support employees in balancing their working lives with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances while still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style that determines where it can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories on the Our Working Styles page on our career site.
For more information or an informal discussion, please contact:
Chelbie Shepherd – Resourcing Co-ordinator
Telephone: 0116 305 5973
Email: Chelbie.Shepherd@leics.gov.uk
How to Apply
Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click ‘Apply Now’. You will need to upload a supporting statement as part of your application, which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support
By applying for this post, you agree to our Terms and Conditions.