MAIN TASKS AND RESPONSIBILITIES: Demonstrate professional leadership and provide hands on management support and guidance, managing staff activities and influencing their practices and attitudes. Assume line management responsibilities for the senior management team and lead clinicians where appropriate, to provide operational support and direction. Ensuring that performance standards are identified and met. Take responsibility for setting and monitoring of budgets, capital and revenue, within location. Take overall responsibility for recruitment, employment and working practises, complying with Employment Law and contractual obligations. To include the provision of Induction, training and support as required in respect of the statutory responsibilities of the service and Brainkind, with particular emphasis on our aims, values and high-performance standards. To be an active member of the Service Management group and on occasion to take on additional defined responsibilities in relation to events such as investigations, disciplinary/grievance hearings and the provision of management support to other services. Promote the ethos of exceptional customer responsiveness throughout the service to all stakeholders including service users, families, purchasers, referrers and other professional partners. This may require additional and or unsocial hours and or overnight stays. Produce and implement an annual business development plan to support the management and development of existing and new service provision. Participate in conferences and marketing opportunities as an Ambassador of Brainkind Take a lead responsibility for the provision and management of on-call systems for location, including out of hours management support to the team within location. To ensure all Service Users have received and been involved in their assessment, support plans, person centred plans and ongoing reviews. To be responsible for the financial accounting systems on location, to include Brainkind and service user finances. Always ensure the effective health, welfare and safeguard needs of all individuals are met in line with legislation. To take a lead role, in conjunction with the multidisciplinary team, in the provision of the review process, ensuring review reports are of a professional standard and collated in a timely manner. Chair review meetings as required and facilitate Service User involvement at all levels. Ensure through the leadership of the teams, that Service Users are empowered to pursue educational and vocational goals to contribute to their life-long learning, their independence and the achievement of aspirations and quality lifestyle. Always ensure that the physical environment is safe for everyone in accordance with appropriate legislation and best practise, in addition that the environment is adapted to promote a homely atmosphere and maximum independence and rehabilitation to service users, based on the best available knowledge. To be responsible for all environments, vehicles and equipment within the location, ensuring they are fit for purpose and maintained to an acceptable and safe standard. To be responsible for the planned service and maintenance needs at the location. To constantly monitor quality standards through the use of agreed audit and governance outcome measures. Working in conjunction with Brainkinds Quality Assurance and Health and Safety departments to both reflect and act upon issues of quality and standards within the service, with the aim of striving towards continuous improvements. To take overall responsibility for all reporting procedures, both internal and external, ensuring that best practise is adhered to. To be responsible for the ongoing review of all areas of risk management within the designated location. Carry out any other duties within the general scope of the post as directed by the Divisional Manager. To undertake, any reasonable travelling requirements, to fulfil the tasks and responsibilities of the role. ABOUT YOU: Current Live Clinical qualification with PIN and no restrictions to practice QCF (NVQ) level 5 Diploma in Health and Social Care or an equivalent qualification in Social Care/Health which meet Regulatory Requirements or a commitment to work towards In depth knowledge of statutory requirements Legislation and outcomes Experience and understanding of what constitutes a high quality specific residential service Experience of using quality measures e.g. internal/external audits and experience of making improvements associated with such measures Working with a Multi-Disciplinary Team to achieve positive outcomes for the people we support The ability to manage and guide staff including clinicians via formal supervisions and appraisals to maintain and improve quality and morale Experience of using disciplinary /grievance procedures and experience of managing poor performance issues in line with policy and procedure. Experience of identifying and implementing staff learning and development needs including knowledge of regulatory requirements for staff training in a social care environment. Effective interpersonal skills with the ability to communicate complex information to a wide audience. Able to demonstrate a positive approach to dealing with problems and complaints Ability to be flexible and to work unsociable hours when required Rewards You can look forward to excellent benefits, including handy discounts on many brands and services. A competitive salary of Up to £61,800 per annum (DOE) 38 days annual leave (inclusive of bank holidays) (pro rata) Buy and sell up to 5 days annual leave Health Cash Plan Access to our Employee Assistance Programme (EAP) Excellent training and support Group life assurance Eye voucher scheme Free parking Company Pension Long Service and Staff Awards