Role Overview and Purpose
As Regulatory & Registrations Manager you will support the organisation’s Nominated Individual for CQC (England), Responsible Person for Care Inspectorate (Scotland) and Responsible Person for Care Inspectorate Wales (CIW) to facilitate the oversight, monitoring and reporting of regulatory and compliance information.
The Regulatory & Registrations Manager will provide advice and guidance to our operational and group support functions to ensure processes for reporting to regulators are maintained at all times.
This role is a home based position with occasional travel to our Lichfield head office in Staffordshire.
Key Responsibilities
- Complete and submit applications to the regulator for all new service acquisitions.
- Keep up to date with regulatory changes within CQC, CIW and Care Inspectorate and cascade information within the organisation.
- Complete and submit changes to registrations to the regulator.
- Keep the Statements of Purpose updated on an ongoing basis and distribute to the services.
- Oversight of the submission of Provider Information Returns (PIRs) for all services registered with CQC, ensuring deadlines are met.
- Support managers with their registered manager applications and cancellations.
- Produce a monthly Regulatory & Registrations Update for the Senior Management / Executive Team as well as ad hoc reports.
- To process and submit registration applications and variations of registration to the relevant regulator for services and managers.
- Responsibility for updating and maintaining data relating to inspections and registrations using Voyage Care systems and applications including Portfolio Management.
- Maintain accurate records relating to registrations, applications, certificates.
- To provide advice and support to services on regulatory and registration matters.
- Attend scheduled manager inductions to deliver a presentation on regulatory and registrations processes.
- To develop the existing team by leading, coaching and motivating them.
- Providing support, education and training to leaders and managers to build risk awareness within the organisation.
- Actively support with new manager inductions in relation to team structure, quality systems and processes.
- Support our operational teams and wider business by providing advice and guidance on regulatory and registration matters.
Skills, Experience and Qualifications required
- Strong knowledge and understanding of the regulators in England, Scotland and Wales including regulations, regulatory frameworks and the inspection process
- Good understanding of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 and the responsibilities of a registered provider
- A minimum of 3 years’ experience working within a health and social care setting, preferably in a Regulatory / Registrations role
- Extensive knowledge of the Health and Social Care Act 2008 and associated regulations relating to registration and reporting
- Excellent analytical, numeracy and critical thinking skills
- Articulate and able to lead and influence stakeholders
- Outcome and solution focused
- Ability to manage priorities
- Values driven Manager