To support and contribute to the development and maintenance of an environment which is defined by high quality care and support. To work as an assistant or co-worker in therapeutic activities and / or group work with the support and guidance of senior staff. To listen and talk to service users, families and their carers and develop boundaried therapeutic relationships. To undertake and accurately document observations and clinical care in line with Trust Policy. To ensure effective communication, either verbal or written, amongst the team, reporting any change or unusual occurrence in the service users behaviour or condition. To accurately report and feedback any concerns. To understand the importance of and maintain the need for confidentiality in all service users matters. To participate in the maintenance of a clean, tidy and safe environment. To value diversity and promote equality of opportunity for all and to ensure individuals are treated fairly. To ensure that any interventions are provided in accordance with least restrictive practice. To carry out duties as allocated. To support the development and implementation of Positive Behaviour Support Plans. Attend to personal hygiene including bathing, toileting and dressing, promoting quality of life and independence. Support and assist at mealtimes as required. To attend education and training sessions specially arranged for the team. To carry out assigned tasks under the supervision of qualified staff. To provide guidance to new staff on the induction to the ward and participate in induction and training programmes for staff. To undertake support to new staff as appropriate, supporting them complete their care certificate. To act as a positive role model to the service users and staff. To demonstrate appropriate de-escalation skills in managing aggression exhibited by service users, subject to achieving agreed training and competency in Prevention and Management of Violence and Aggression techniques. To attend / undertake statutory and mandatory training as required. To have an interest in self-development and be active in enhancing own personal knowledge. Escort service users as appropriate to areas outside the service as delegated.Adhere to appropriate Trust and local policies, procedures and guidelines.