All applicants must have a full UK driving licence and the use of a vehicle for work purposes.
Team Leader – Community Planned Care
Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.
We are seeking to recruit a Team Leader into our Community Planned Care Services who is able to encourage a workplace culture based on respect and dignity for those in need of care and support.
The service is community based and we provide care and support to customers in their own homes across the city, develop a wide range of skills and maintain their independence within the city of Sunderland. Customers within our Planned Care service have a diverse range of care needs and require a wide range of support.
The Role
We are looking for experienced individuals who can lead and motivate a team of support workers to build a sense of community, encouraging our customers to have a voice, share their views, have choice, and feel at home. Qualified to at least NVQ/QCF Level 3 in adult social care or equivalent, with demonstrable experience of caring for and supporting adults. You will also have experience of supervising and leading in a care setting.
Key Responsibilities and Accountabilities
As Team Leader your role will be to provide support to an agile Service Manager. Team Leaders are responsible for the smooth and safe running of the service, including managing and creating the monthly rotas, updating and managing care plans, supporting and supervising support workers, including inducting new team members, as well as overseeing reporting, such as medication records and health and safety checks. Team Leaders are also expected to work jointly with other professionals to ensure customers receive support which is designed to meet their own personal need.
Working with the Care Co-ordinator, the Team Leader will ensure the provision of high quality, person-centred care and support, supporting practical, social and spiritual needs, leading the service delivery in the service in line with Sunderland Care and Support values and standards and the requirements of the Care Quality Commission [CQC].
We are keen to recruit individuals with the integrity who can help us ensure our company values are at the heart of everything we do. Our values are:
Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within
Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others
Integrity – We will act fairly, ethically, professionally and openly in all we do
Caring – We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives
Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders
Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.
The job is extremely rewarding and in return we offer:
37 hours per week
A starting salary of £31,022 rising to £33,699
Designated rota pattern
Excellent training opportunities
A pension scheme
Generous annual leave entitlement
Career development opportunities
A positive and rewarding job role and culture
Work shifts on a rota including daytime, evenings, weekends, and Bank Holidays
Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.
Please note that all communication regarding your application for this post will be sent to the email address that you registered with North East Jobs. We will contact shortlisted candidates by email to confirm the arrangements for interview and an online assessment (if applicable). Please check your email inbox after the closing date for notification, as you will not be notified by any other means. Please remember to check your junk/spam folder.
Following our shortlisting process, we will contact candidates to arrange an appropriate time to carry out a face to face interview.
If you are successful following the interview process appointments will be made subject to two satisfactory references and DBS check.
Please note CVs or covering letters will not be accepted.
For more information on Sunderland Care and Support, please visit our website;
https://sunderlandcareandsupport.co.uk