A few examples of Healthcare support worker duties expected are as follows: Personal care delivery, including, washing, personal hygiene, dressing and feeding. Ensuring physical and emotional needs of residents are met. Engaging with activities, in and out of Birch Avenue to ensure emotional wellbeing is maintained for our residents, including involving their families and loved ones. Developing positive relationships with resident, relatives, and staff, maintaining dignity and respect of all. To document all care delivered as part of shift and work alongside colleagues as key worker for identified residents. To engage with and support relatives of relatives who are allocated within keyworker premise. To escort residents to areas within and out of the home, for, but not limited to social activities, healthcare appointments or transfers. To engage residents in meaningful activities as part of the day- to- day role. To assist and, report to, Nurse in charge, to ensure thorough and appropriate review and formulation of care plans is completed in a timely manner. Working flexibly to meet service requirements, to trust policy and procedures and maintain a safe environment in accordance with Health and Safety legislation. To share identified skills with colleagues to ensure our residents receive the best care possible. Take responsibility for personal and professional development, participation in supervisions and appraisals as per policy, and participate in agreed training and development sessions relevant to role. To take an active part in agreed learning, mandatory training, continued professional development, handovers, GP round, multi- disciplinary team discussion, Safety Huddles, Supervisions and Personal/ Professional Development Reviews To provide meaningful activities to provide well rounded emotional well-being and empowerment, and quality of life to the patients (residents)