To accurately and promptly carry out the instructions of the Registered Nurse (RN) / Registered Nursing Associate (RNA) who is professionally accountable for the delivery of care. To carry out duties as specified within the trusts Approved Core Task List (page 5) for Clinical Support Worker (working within assessed competence). To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition. To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff. Provide and deliver a high standard of individualised personal nursing care. To keep the clinical area clean and tidy maintaining a safe environment. To adhere to trust infection control procedures. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a registered staff. To chaperone/escort patients to other clinical departments and / or NHS Units under the direction of a registered staff. To support relatives under the guidance of a registered staff. To assist with the discharge process for patients directed by a registered staff and or member of Multidisciplinary Team (MDT).