Lead Support Worker

Posting date29 December 2025

Closing date28/01/2026 14:25:09

Salary

LocationHexham (Hallgate), NE46 1XA

CompanyHome Group Limited

Job typePermanent

HoursFull Time

Reference17656144

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Lead Support Worker



Salary £25,838 p.a. (pro rata), Earn £13.21 per hour plus 34 days leave (rising to 39) and health cash plan worth over £1140



Temporary (6 months contract), Part time (20 hpw),



Hexham



We can’t offer a CoS for this role



Home, a place where you belong



Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.



You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.



What’s in it for you?



  • 34 days leave, pro-rated (including bank holidays and a “me day”)


  • Paid time off for volunteering


  • Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)


  • Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies


  • Career path with development and an excellent training package


  • Excellent benefits and rewards including supermarket discounts and travel expenses



What you’ll do



  • Lead support planning and coordinate our Support Workers to deliver person-centred support


  • Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads


  • Support Customers with daily tasks like budgeting, cooking and attending appointments


  • Work with multi-agency teams to safeguard and empower our customers


  • Help customers build independence and prepare for their move-on into the community



Why join us



This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!



You have



  • Passion and experience in supporting others ideally in a supported housing setting


  • Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)


  • Experience assessing referrals and coordinating support


  • The ability to work under your own initiative, remain calm under pressure and have a resilient approach



Stronger together



We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!



The practical bits



  • Working 20 hours per week, Monday (9:30am – 6:30pm) and Wednesday (8am – 8pm)


  • Supporting customers with complex mental health, dual diagnosis and learning difficulties


  • You need an Enhanced with barring list (we pay for it)


  • A valid driving licence and a vehicle insured for business use, we’ll pay for any business mileage



Find out more



Click APPLY NOW to see our  Support Coordinator Job Description, find out about us and for help to apply. Roles can close early, so don’t wait.



For reasonable adjustments email recruitment@homegroup.org.uk













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