Solutions Analyst
Location: Lichfield (hybrid working available)
Contract: Full-time, 37.5 hours
Department: PMO / Digital & Transformation
Are you an analytical thinker who loves solving problems, improving processes, and turning business needs into practical solutions? We’re looking for an experienced Solutions Analyst to join our PMO team and play a key role in driving digital and business transformation across Voyage Care.
This is the perfect role for someone who enjoys combining business analysis and project delivery — working closely with stakeholders to understand requirements, shape solutions, and support change through to realisation.
What you’ll be doing
- Partnering with teams across Voyage Care to understand business needs and translate them into clear, actionable requirements.
- Mapping existing processes, identifying improvements, and recommending innovative solutions.
- Leading requirements management from discovery through to delivery — ensuring clarity, traceability and alignment to governance.
- Producing high‑quality documentation, models and business cases to support decision making.
- Supporting stakeholders at all levels, including presenting findings and influencing change.
- Contributing to continuous improvement across our transformation and governance frameworks.
What we’re looking for
- Proven experience as a Solutions Analyst, qualified Business Analyst (PMO), Process Improvement Analyst, Change Delivery Analyst or hybrid BA/PM role.
- Strong analytical, problem‑solving and documentation skills.
- Experience working in complex, multi-site organisations.
- Confidence running workshops, leading requirements sessions and engaging stakeholders.
- Ability to model processes using Visio and recognised standards (UML/BPMN).
- Knowledge of project methodologies (e.g. Agile, PRINCE2, MSP) and tools such as Jira, MS Project, Power BI or Smartsheets.
- A proactive mindset — someone who can challenge current ways of working, identify opportunities, and drive change.
- (Desirable) Experience in health or social care.
Why join us?
- A genuinely influential role at the heart of business and digital transformation.
- Opportunity to work across a wide variety of meaningful projects that directly impact the quality of care and support we provide.
- A supportive PMO and Digital & Transformation team with a culture of learning and continuous improvement.
- Hybrid working with Lichfield as your base.