Overview
Our intermediate-care-to-home rehab unit supports up to 34 service users at any one time. The aim is to provide high-quality rehabilitation and transitional care to individuals returning home from hospital or requiring short-term intensive support before returning to independent living or long-term care. As a Senior Care / Support Worker, you will play a vital role — delivering hands-on care, leading and supervising support staff, coordinating care plans, and ensuring smooth, person-centred rehab and discharge planning.
Key Responsibilities
• Provide direct personal care and support to residents — including assistance with mobility, personal care, bathing, dressing, toileting, feeding, and other day-to-day needs.
• Monitor residents’ health status: observe, record and report vital signs, fluid intake/output, weight, mobility progress, and any changes in condition.
• Work with physiotherapists, occupational therapists, nursing staff and other health professionals to implement and support rehabilitation plans, encouraging independence and safe progression towards discharge.
• Develop, maintain and regularly review individualised care and rehab support plans, in collaboration with multi-disciplinary team, residents and their families.
• Provide emotional support and encourage social interaction, engagement and morale among residents, promoting dignity, respect and a person-centred approach.
• Supervise and mentor junior care/support staff: allocate and coordinate tasks, offer guidance, deliver on-the-job training, and ensure care standards are maintained.
• Facilitate safe and effective discharge to home or next placement: support residents and families with discharge planning, handovers, information sharing and follow-up needs.
• Maintain accurate care records, rehab notes and progress reports; ensure documentation meets regulatory and organisational standards.
• Support medicines administration under relevant protocols (if required and within scope of practice),and ensure safe handling of all equipment and aids.
• Contribute to team meetings, shift handovers, supervision sessions and continuous improvement of the unit’s standards of care.
• Provide cover for emergencies, sickness or staff shortages; support flexible shift rota including evenings, weekends or on-call, as needed.
Essential Requirements / Skills
• Previous experience working in a care, rehab, or intermediate-care setting, preferably in a role supporting medically vulnerable adults returning home from hospital.
• Experience supervising or mentoring care/support staff; leadership competence and ability to coordinate a small team in a 12-bed unit.
• Good understanding of rehabilitation principles, safe manual handling and ability to assist with mobility and personal care safely.
• Strong communication skills — able to liaise effectively with residents, families, multi-disciplinary teams and external agencies.
• Compassion, empathy, respect for dignity, and a person-centred care philosophy.
• Good organisational skills, time-management, and ability to maintain accurate records under pressure.
• Flexibility in working hours, including shift work, weekends or potential on-call cover.
• Basic IT literacy; comfortable using digital care-record systems and general computer tools — for care plans, notes, shift handovers, etc.
Desirable Skills / Qualifications
• Relevant qualification (e.g. Level 3 Diploma in Health & Social Care or equivalent), or willingness to undertake further training/qualification.
• Experience working in intermediate care, rehab, or with discharge-to-home support settings.
• Experience with or willingness to use digital care management software — Nourish (or equivalent) — for recording care plans, monitoring progress, and coordinating rehab/discharge workflows.
• Basic understanding of relevant health and safety, safeguarding, infection prevention/control and medication administration protocols (as applicable).
• First Aid qualification, or willingness to attain.
• Knowledge of social care regulations, quality standards, and best practices in rehabilitation and discharge support.