Service Delivery
• Helping transport service users
• Listening to service users needs and delivering support to help them with their needs
• Providing basic emotional support
• Ensuring service users have essential items, such as food, medication etc
• Ensuring service users homes are safe by conducting basic home safety checks
• Signposting to relevant voluntary and community groups and activities identified and supporting service user to make contact and engage
Quality and Performance
• To comply with service specific policies and processes including those on lone
working, manual handling and infection control.
• Completion of all mandatory training requirements as specified for the role.
• To ensure that the highest standards are delivered which comply BRC Quality
Standards framework.
• To ensure service users’ health and wellbeing is preserved and safeguarding policies and procedures are always followed.
• To work within a safe services culture of proactive engagement and shared learning when considering safeguarding and protecting people from harm