The PCN Social Prescriber will: Take referrals from patients and a wide range of organisations including, GPs, pharmacies, multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive). Provide 3 sessions on a 1-1 basis by phone or face to face, to understand the patients needs and experiences. During 1-1 conversations signpost patient to relevant organisations and encourage their attendance at local groups and activities. Provide personalised support to patients, their families and carers to take control of their wellbeing, live independently and improve their health outcomes. Develop trust by giving people time and focussing on what matters to them. Take a holistic approach, based on the patients priorities and the wider determinants of health. Support patients to create a plan focussing on 'what matters to me'. Linking patients to community groups and statutory services that benefit their health and wellbeing. Document patient conversations using the Joy case management system and the GP system (EMIS). Use Microsoft office package for general administration and creative activity, including Microsoft Teams for Social Prescriber / other meetings. To manage and prioritise your own caseload, in accordance with the needs, priorities and any urgent support required by patients on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer patients back to other health professionals / agencies, when what the patient needs is beyond the scope of the link worker role e.g. when there is a mental health need requiring a qualified practitioner. Draw on the strengths and capacities of local communities, local VCSE organisations and community groups to receive social prescribing referrals. Ensure they can provide opportunities for the patient to develop friendships, a sense of belonging, and build knowledge, skills and confidence. Support the implementation of the PCN service specifications and other PCN priorities working closely with the PCN Manager and Clinical Directors. Commitment to online learning and personal development, engagement in work-based learning events and initiatives. Take responsibility for own time management and presentation.