Job title: Administrative Assistant/ Officer / Business Support Officer L3
Job Category: Admin & Clerical
Hours per week: 37
Location: Conway Road, Colwyn Bay, Conwy County Borough, LL297AZ,
Conwy County Borough Council
Pay: £13.05 per hour
Job description
We have an opportunity that has become available for an experienced Admin Assistant / Business Support Officer to join our Single Point of Access Team
The post holder will be required to:
Provide a professional administrative and business support service to Social Care teams.
Handling and processing of sensitive and confidential information in relation to safeguarding.
Support with call handling and screening.
The post holder will ensure policies and procedures are followed in compliance with Data Protection and internal processes in line with statutory timescales, to meet set objectives to provide a high quality, efficient and effective service, whilst ensuring the organisational core values, departmental policies and objectives are adhered to.
Skills and qualifications required:
Good standard of education (5 GCSE or equivalent) plus technology & software skills
Knowledge of WCCIS or similar client database
Typing & active listening skills, with strong organisation, planning & problem-solving skills
Team work & interpersonal skills
Ability to converse bilingually - Welsh and English.
The assignment is for 37HPW, Monday – Friday. There is an expectation that candidate lives locally or with in a commutable distance as the position is in Conwy County. The worker will work from the office – Coed Pella, Colwyn Bay, Conwy, this position is not available to be completed remotely. The assignment is expected to last approximately 12 weeks with potential to be extended.